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  1. Marketplace Support
  2. Frequently Asked Questions
  3. FAQ

FAQ

  • How do I cancel my subscription?
  • Which image sizes does the site require?
  • How to Login to Admin Panel
  • Do you work with International Clients?
  • How to clear your cache and cookies on every browser
  • What payment processor options does MPB offer?
  • Can I use any type of email account to set up my Automated Emails?
  • Who is responsible for paying taxes if my marketplace is set up with Stripe Connect?
  • Why am I getting Runtime/Server Errors?
  • How do I add sizes and colors to my products?
  • Why do special characters like &, $, # look strange?
  • How do I set up a splash landing page?
  • How do I set up a subscription model?
  • How can I verify users?
  • Why Does My site look strange on mobile? Before Site is Live
  • What are the appropriate image sizes?
  • Do I have to manually add every location to my marketplace? Google Auto Locations
  • How do I link my blog or forum to my marketplace?
  • How do I connect my domain when I'm ready to go live?
  • Can I see other customer's sites for reference?
  • Why are my custom questions repeating?
  • How do buyers and sellers sign up to my marketplace?
Marketplace Support