Payout schedule

If you encountered a warning on your site stating that Transactions are disabled on your marketplace, you'll need to look into your Stripe Connect payout settings and complete the following steps:

1. Log into the marketplace Stripe account and go to https://dashboard.stripe.com

2. Select Balances from the left side menu: 

3. Under the section Upcoming payouts to your bank, select Edit settings 

4. Under the Payout schedule section, select Manual and Save

Once this is done, please mind the fact that the Admin Panel warning banner will not go away until a new transaction is attempted with the Payout Schedule settings now corrected.

This is necessary as our platform handles both transfers to sellers/providers and payouts to the marketplace admin. If set to automatic, it deducts funds from your account in addition to your marketplace commissions, leaving you with insufficient funds for sending payments to sellers/providers, leading to various issues.

In the event of an accidental setting change, any issues with your Stripe account or issues related to payments to sellers/providers, don't hesitate to contact us. We're here to assist you in resolving any concerns.